Privacy policy

What data do we collect?

Training Courses

For our training courses we collect the following data:

• Names

• Email

• Phone Numbers

• Company

• City/County

• Postcode

• Course

How do we collect your data?

​You directly provide Erebus Adventure with the data we collect. We collect data when you:

• Register online or contact us for any of our products or services

• Use or view our website via your browser’s cookies

• Complete a booking form for a course

How will we use your data?

Erebus Adventure collects your data so that we can:

• Process your order or manage your enquiry

• Communicating with you

• Contact you about any special offers, new courses, or adventures. You will be able to unsubscribe from these

• To provide relevant staff with necessary information for a course or adventure

• Analysing your use of our site and services, gathering feedback and to improve our service

How do we store and share your data?​

Data security is taken extremely seriously. Erebus Adventure only store your data when necessary using appropriate measures to ensure safeguarding of your data.

• Erebus Adventure use data storage servers located within the European Economic Area (EEA) ), which includes all EU countries and non-EU countries Iceland, Liechtenstein and Norway. These servers have security measures in line with ISO/IEC 27018.

• Where data is stored on alternative servers outside of the EU then this will only be conducted where these servers have special safeguards in place to ensure the protection travels with the data.

• We may share your data with trusted suppliers for marketing or service provisions. We will only share this data with any supplier that meets the same data protection systems as Erebus Adventure.

• We will never sell your data to any outside agencies.

• We may be obliged to share your data for legal and regulatory requirements if Erebus Adventure were to be involved in legal proceedings. We will be compelled to share the information with the relevant legal persons.

​Marketing

We may at times use marketing software to contact you about our products and services. Any external services we use have the associated security measures in line with GDPR regulations and the Privacy Shield framework. You will have an option to unsubscribe from the associated emails.

​What are your data protection rights?

​Erebus Adventure would like to make sure you are fully aware of your data protection tights. Every user is entitled to the following:

• The right to access: You have the right to request Erebus Adventure for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification: You have the right to request that Erebus Adventure correct any information you believe is inaccurate. You also have the right to request Erebus Adventure to complete the information you believe is incomplete.

• The right to erasure: You have the right to request that Erebus Adventure erase your personal data, under certain conditions.

• The right to restrict processing: You have the right to request that Erebus Adventure’s processing of your personal data, under certain conditions.

• The right to data portability: You have the right to request that Erebus Adventure transfer the data that we have collected to another organization, or directly to you, under certain conditions.

​
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@erebusadventure.com

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org​

How do we use cookies?

Erebus Adventure uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website

What types of cookies do we use?

There are a number of different cookies, however, our website uses:

• Functionality: Erebus Adventure uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of third-party cookies are used.

• Advertising: Erebus Adventure uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Erebus Adventure sometimes shares some limited aspects of this data with third partied for advertising purposes. We may also share online data collected through our cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.​

How to manage cookies

​You can set your browser not to accept cookies, and the above website tells you to remove cookies from your browser. However. In a few cases, some of our website features may not function as a result.​

Privacy policies of other websites

​The Erebus Adventure website contains links to other websites. Our privacy policy applies only to our website, so if you click a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under review and places any updates on this web page. This privacy policy was last updated on 19/07/2020

How to contact us

If you have any questions about Erebus Adventure’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.​

Email: info@erebusadventure.com

How to contact the appropriate authority​

Should you wish to report a complaint or if you feel that Erebus Adventure has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

ICO
casework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm

Find out about call charges

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF